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FAQs

Our Top 10 Questions...

For website and order inquiries, please send an email to support@endlesslymine.com

If your order is marked as delivered but you have not yet received it, please allow 2-3 days for carrier to complete delivery. If after 2-3 days your package still hasn't been delivered, please contact USPS or visit your local post office for more information.

We accept every major credit and debit card including Visa, Mastercard, Discovery and American Express. 

We also accept multiple payment options including Affirm. Affirm allows you to split the cost of your order in 4 equal no-interest payments. The first payment is due at the time of your order, then you will be automatically charged each month after for the remaining 3 payments. To chose one of these payment option, simply checkout as normal, and once prompted on the payment page, select your option.

You will automatically receive an email with tracking information once your order has been processed. Keep in mind processing may take 2-3 business days. If you did not receive an email, check your spam folder and ensure that the email you provided us was in fact correct.

Yes, we ship internationally!

If your order is incomplete or incorrect please send an email to "support@endlesslymine.com" and our customer service team will assist you.

Please allow up 7 business days for your refund to appear back into your account.

At Endlessly Mine, we offer FREE Standard Shipping for all domestic and international orders over $50.

If you need to change or cancel your order, please contact us immediately via live chat or at support@endlesslymine.com. Unfortunately, once your order has been processed we are unable to make any changes or cancellations.

Yes! Returns and exchanges are still applicable to our policy. If you return your item, the refunded amount will return to your original payment method within 3-10 business days, and your balance will be updated.